Wherever you're going, get your Shoes Right Here!

Store Purchases

We allow all unworn merchandise, in its original packaging, to be returned or exchanged at any Shoes Right Here retail location, within 30 days of purchase with original receipt. Merchandise must be in "like new" condition.


Online Purchases

We will gladly refund or exchange any unworn merchandise, in its original packaging with the receipt, within 30 days of purchase. You may return the unworn merchandise by either shipping it back to us or returning it to a Shoes Right Here retail store near you. Please make sure to check the fit and comfort of the merchandise before wearing.
Original shipping charges are not refundable. You may choose to ship the merchandise back to us with a shipping provider of your choice. Please let us know if you want a refund or exchange for the merchandise. Please allow 4-6 weeks for us to receive and process the return, and either refund your card or ship the new merchandise. The return address is provided below.

 

Shoes Right Here

811 W 6th Ave

Eugene OR 97402

 

 Defective Merchandise

 

 We guarantee all products against manufacturers' defects within 30 days of purchase. We reserve the right to determine whether merchandise is defective and to repair or replace defective merchandise if necessary. We will not accept returns or exchanges on merchandise not in its original packaging.

Please mail the merchandise, along with your receipt to:

 

 Shoes Right Here

811 W 6th Ave

Eugene OR 97402